How do I order a repeat prescription?

You can manage your medications by going to the 'Medications' tab on the bottom navigation bar.

Medication management benefits

  • Your long-term medications are pre-loaded in the app

  • You can order your repeat prescriptions listed in a few clicks

  • You’re sent reminders when you’re running low

  • You can order repeat medications for any dependents on your account

  • Get your prescription sent to any pharmacy of your choice

  • You can track the progress of your order

We have a dedicated administrative clinical team to ensure repeat prescriptions are processed faster for our patients.

Depending on the condition and length of time since we saw you, we may need to see you for a clinical review before we can re-issue you a repeat prescription.

If you do require a consultation with a doctor, you will not be charged the repeat prescription fee, you will just be charged for the standard 15 minute GP consultation.

How to order a repeat prescription

  1. Click the Medications tab on the bottom navigation tab

  2. You'll see your long-term medications (if any)

  3. Click 'Order more of your regular medication' green tab at the top of this list

  4. Select the medication(s) that you want to order more of

  5. You'll be shown the prescription cost, this is a flat fee

  6. Let us know if anything related to your health has changed since the medication was last issued

  7. Select the pharmacy you'd like the prescription to be sent to

  8. Click 'Request Prescription'

  9. You'll be shown a summary of your request. You can track the progress of your order in the orders tab

How much do repeat prescriptions cost?

  • Children under 14 are FREE

  • $19 for enrolled adults

  • $10 for enrolled adults with a CSC