FAQs
Using the Tend app
Fees and enrolment
All about Tend
- What medical services does Tend provide?
- What are the opening hours?
- What are the opening hours over the Christmas and New Year period?
- What can be treated online?
- Who are the Tend doctors?
- Can I choose which Tend doctor I want to see?
- Can I see my own doctor through Tend?
- Can I use Tend without changing my regular doctor?
- Where is Tend available?
COVID-19
- What are Tend's COVID-19 in-clinic precautions?
- Rapid Antigen Tests (RATs)
- How do I manage my COVID-19 symptoms at home?
- How to isolate at home with COVID-19
- How do I book a pre-departure PCR test?
- Common questions on the COVID-19 vaccine
- Can Tend doctors provide COVID-19 vaccination exemptions?
- What do I do if I test positive for COVID-19?
Immigration medicals
- How do I book an immigration medical?
- How long do immigration medical appointments take?
- What's involved in an immigration medical?
- How do I prepare for an immigration medical?
- What do I need to bring to the appointment?
- What does the cost of my immigration medical cover?
- What if I need to cancel or postpone my immigration medical?
- How will I find out about my results?
- How quickly will I get my results?