Enrolling means our doctors and nurses become your main contact for your healthcare needs.
Enrolling with Tend ensures you can access cheaper appointments for adults, free appointments for children under 14, and discounts for Community Service Card holders.
If you have ongoing condition(s) and medication needs, it's best that you enrol with Tend so we can provide ongoing care and repeat prescriptions.
Once enrolled, you enjoy cheaper pricing and children under 14 are FREE!
Other benefits of enrolling
Quickly order repeat prescriptions from the app
Access doctors online 7 days until 9pm anywhere in Aotearoa
See all your notes and test results in the app
Get health check and screening reminders via the app
Chat to your care team via the app
Choose from a wide range of doctors
Visit any of the three Tend clinics in Auckland
Book appointments for consults and medical services via the app
Access additional funding for medical services, if eligible
How easy is it to enrol?
It's free and only takes 3 minutes! To enrol just go to the home tab of the Tend app and click the 'Enrol with Tend' button. Fill out your details and we'll take care of all the paperwork!
You're only able to enrol with one GP at a time and you must be a NZ / Australian citizen or resident or have a 2+ year visa to enrol. If you have an existing GP and would like to transfer to Tend, don’t worry, we’ll safely and securely arrange the transfer of your health records.
How much is it for enrolled patients?
Enrolled patient pricing varies depending on which location you are enrolled with due to funding in different areas. See here for our full price list.
Why are my fees cheaper if I enrol?
In NZ, GPs receive government funding for enrolled patients, so appointments are cheaper (and children under 14 are free) where you're enrolled. You can only be enrolled with one GP at a time.
You can enrol yourself but not your children, or the other way around, it's up to you. Adult family members must have their own Tend account and enrol themselves (except where you have Power of Attorney over someone's care).
Get the app to get started
Does my enrolment expire?
Yes, if you have not seen your GP for more than three years your enrolment will expire and you will not be able to access the enrolled patient fees. The best way to keep your enrolment active, is to see your care team. This might be for a routine health check or a specific condition.
Alternatively you can notify our Customer Experience Team that you want to stay enrolled either by messaging us in the app, calling 0800 HEY TEND (439 8363) or emailing firstname.lastname@example.org.
Don't want to enrol?
Try us out as a casual patient without switching your GP.
(When visiting any GP as a casual patient you'll usually be charged a higher fee.)