How do I manage my prescriptions in the app?

Get prescriptions online through Tend.

Tend can issue prescriptions for most medications. Like any other GP service, we can’t give you a prescription unless you’ve had an appointment with one of our doctors - online appointments are often okay*.

How ePrescriptions work

We’ll send your prescription to your chosen pharmacy electronically, through the NZ ePrescription Service. Your doctor will ask you where we should send your ePrescription and you need to collect your medication from that pharmacy. If you already use an online pharmacy, we can send your ePrescription there.

Repeat prescriptions

You can request ‘repeat’ prescriptions through the app for medications that have been previously prescribed to you by Tend. Depending on your condition and medication, you may need to see a Tend doctor before receiving a new prescription. Repeat prescriptions are free when you enrol with us.

Controlled medications

If you need controlled medications you will need to enrol with Tend as your primary healthcare provider so we can establish a relationship with you and monitor your ongoing health needs.

All prescriptions are issued at the discretion of Tend’s doctors.

* In some cases, we may require an in person appointment to issue a prescription or medical certificate. There's no additional appointment charge if this is the case.