How do I manage my prescriptions in the app?

Get prescriptions online through Tend.

Tend can issue prescriptions for most medications. Like any other GP service, we can’t give you a prescription unless you’ve had an appointment with one of our doctors - online appointments are often okay*.

How ePrescriptions work

We’ll send your prescription to your chosen pharmacy electronically, through the NZ ePrescription Service. Your doctor will ask you where we should send your ePrescription and you need to collect your medication from that pharmacy. If you already use an online pharmacy, we can send your ePrescription there.

Repeat prescriptions

If you are enrolled with us, and on any long term medications, you'll see they are conveniently preloaded in the app under 'medications'. If you're due for a repeat / refill, we'll send you a reminder when you're running low and you can reorder in the app. Depending on your circumstances and the medication, we may request that you see a Tend doctor in-person before receiving a new prescription.

Controlled medications

If you need controlled medications you will need to enrol with Tend as your primary healthcare provider so we can establish a relationship with you and monitor your ongoing health needs.

All prescriptions are issued at the discretion of Tend’s doctors.

* In some cases, we may require an in person appointment to issue a prescription or medical certificate. There's no additional appointment charge if this is the case.