How do online appointments work?

1. Check in

You’ll get a reminder via text message just before your appointment asking you to check in. Click the check in button to confirm you are ready.

2. Accept video call

At your appointment time you’ll get a secure video call through the Tend app. No other apps are required.

3. Online consultation

Your doctor will call you through the Tend app to begin your consultation.

4. Care plan

Your appointment notes and any other information from your care team will appear in the Tend app. (We’ll send you a notification).