How online appointments work

1. Check in

You’ll get a reminder via text message just before your appointment asking you to check in.

2. Accept video call

At your appointment time you’ll get a secure video call through the Tend app. No other apps are required.

3. Online consultation

A Tend nurse will verify your ID and take some medical details, then your doctor will call you to complete your consultation.

4. Care plan

Your appointment notes and any other information from your care team will appear in the Tend app. (We’ll send you a notification).