How does Tend manage ongoing medication needs?

If you have an ongoing condition that requires medication, this is best managed by the GP you are enrolled with so they can manage your overall health.

While we may be able to give you one prescription during a casual appointment, you’ll need to be enrolled with Tend for us to provide your medication regularly. Like any GP, we’ll need to see you in person at one of our clinics from time to time.

Tend is well placed to provide care for ongoing conditions and ensure you always have the medication you need. If you are enrolled with us and on any long term medications, you'll see they are conveniently preloaded in the app. If you're due for a repeat / refill, we'll send you a reminder when you're running low and you can reorder in the app. Depending on your circumstances and the medication, we may request that you see a Tend doctor in-person before receiving a new prescription.

All prescriptions, including repeat prescriptions, are issued at the GP's discretion, according to standard prescribing regulations.

If you’re interested but unsure about using Tend to manage an ongoing condition, we suggest you book a casual appointment to discuss your needs. It’s a great way for both you and us to decide whether Tend is the best fit to meet your needs.