As a full-service medical provider, we can assess and manage many common health concerns through an online appointment. Our doctors are trained in diagnosing medical issues and providing medical care remotely.
This handy table will help guide you to the best service for your needs
See the next available GP online* | Book an online appointment |
|---|---|
Nationwide casual and enrolled patients | Auckland enrolled and casual patients |
Urgent prescriptions | Urgent prescriptions |
Off-work medical, certificate/sick note | Off-work medical, certificate/sick note |
Cold and flu symptoms: Headache, migraine, fever, chills, sore throat, runny nose, congestion, facial tenderness and swelling, sinusitis | Cold and flu symptoms: Headache, migraine, fever, chills, sore throat, runny nose, congestion, facial tenderness and swelling, sinusitis |
Burning/stinging when passing urine (UTI - urinary tract infection) | Burning/stinging when passing urine (UTI - urinary tract infection) |
Skin irritations: Rash, bites, itching, eczema, acne etc | Skin irritations: Rash, bites, itching, eczema, acne etc |
Eye issues: Swollen, red/pink, puffy, itchy, conjunctivitis | Eye issues: Swollen, red/pink, puffy, itchy, conjunctivitis |
Hay fever and seasonal allergies | Hay fever and seasonal allergies |
Constipation and diarrhoea | Constipation and diarrhoea |
Vomiting | Vomiting |
Acid reflux | Acid reflux |
Stomach ache and Gastroenteritis (stomach flu) | Stomach ache and Gastroenteritis (stomach flu) |
Sprains and strains | Sprains and strains |
Emergency contraception | Sexual health: STI screening, contraception, reproductive issues, PrEP |
*This service is not intended to replace your regular family doctor and is not suitable for WINZ certificates or urgent emergency situations. | Women’s health: Heavy, irregular menstrual bleeding, period pain, menopause |
The prescribing of controlled medications such as strong pain killers, sedatives and stimulants require close monitoring by your regular GP. As a result these cannot normally be prescribed for casual patients. | Long term conditions: Chronic care management, smoking cessation, nutrition and weight management |
Mental health: Mood and anxiety issues, mental health consultation | |
Labtests | |
Specialist referrals |
In-clinic appointments - Auckland casual & enrolled patients | When to go to the emergency department - Nationwide patients |
|---|---|
All of the above for online INCLUDING: | Suspected broken bones |
WINZ certificates (Work and Income New Zealand certificates) | Breathlessness/short of breath |
Licence medical (DL9) | Sudden allergic reaction |
Pilot medical (NZ) | Severe chest pain |
Immunisations | Severe bleeding, deep wounds, open wounds or laceration |
ECG (Electrocardiogram) | Psychosis, delusions or suicidal thoughts |
Earache | Persistent vomiting |
Hearing tests | Severe abdominal pain |
Liquid nitrogen (for certain skin conditions) | Traumatic head injury |
Iron infusion | Inability to control bowel or bladder |
Minor surgery | Severe headaches or dizziness |
Skin checks | Sudden onset numbness or slurred speech |
Diabetes annual review | Fainting spells |
Blood pressure test | Poisoning |
Ear wax removal | Severe burns |
Mole checks & removals | Injuries causing severe pain |
Wound dressing | Severe bruising or swelling |
Toe surgery (ingrown toenail) | Sudden loss of vision or sensation |
Removal of sutures/staples | |
Screenings: Cervical screening, prostate screening | |
Contraception: IUD/Mirena insertion & removal, Depo provera, Jadelle/Rod insertion & removal, pessary |