How Tend works

Tend offers complete GP services. Book online or clinic appointments, get prescriptions & more, all through the app.
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Download the Tend app

How to get started

1

Download the Tend app
Download the Tend app on your mobile by typing your number in above, or search 'Tend' in your phone's app store.

1

Download the Tend app
Download the app by clicking the button above or search ‘Tend’ in your phone’s app store.

2

Create an account
Sign up and create your Tend account. There's no payment required until you enrol or book an appointment.

3

Book your first appointment
Book an appointment online or at one of our clinics. Enjoy a free welcome appointment with a nurse for us to get to know you.
Watch how Tend works

Book an appointment with a doctor that’s right for you

Our GPs & nurses bring a diverse range of experience to Tend and are committed to understanding your individual needs.

Enrolled patients
An enrolled patient is someone who has chosen Tend as their primary care provider.

Auckland, Tauranga, Christchurch & Ashburton clinics

Online & clinic appointments

Open online 24/7

Order repeat prescriptions

Check test results

View your consult notes

Casual patients
A casual patient is someone who has not chosen Tend as their primary care provider.

Nationwide

Online appointments

Open online 24/7

View your consult notes

Receive a new prescription

Book an appointment via our app:
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Clinicians for every need

Our GPs & nurses bring a diverse range of experience to Tend and are committed to understanding your individual needs.

A dedicated and friendly team

A wide range of expertise and medical services

Many of our clinicians are multilingual

Diverse, inclusive and welcoming

See all Tend clinicians
See all medical services

Take control of your healthcare and start feeling your best

Your healthcare is in your hands. From the app you can see a doctor, book an appointment and access all your health data.

Your consult notes and care plan will be sent to you in the app

Keep track of any test results

Order repeat prescriptions in under 30 seconds

Have any questions or concerns? Securely message your care team

Tend is redefining the standard of primary care

Online or in-clinic appointment options

Get e-prescriptions and easy repeats

View your test results and appointment notes in the app

Online doctors
available 24/7

Ambassador stories

Dame Valerie and women's health

Dame Valerie Adams sitting on the couch holding up her phone showing the Tend app.
Watch Valerie's story
"With the Tend app, all your healthcare is right in the palm of your hand. You can book appointments, check results and order repeats. As a mother of two it helps me stay on top of both my health and my kids."
Dame Valerie Adams, Tend Ambassador

Frequently asked questions

How do I book an appointment?
The fastest and easiest way to book an appointment is via the Tend app.  However you’re welcome to also call us or email us. Visit our support section for more detail on how to use the app

Call your clinic or email fill in our contact form at the bottom of this page.
How much does Tend cost?
The price you pay depends on whether you are enrolled with us, or visiting us as a casual patient.

Enrolled patients enjoy cheaper fees and access to funded medical services. There are also discounts available for children, youth and those with Community Services Cards (CSC).

‍See here for a list of enrolled and casual patient fees.
Why enrol with Tend?
Enrolling means our doctors and nurses become your main contact for your healthcare needs. If you have long-term health conditions and need regular medication, it's a good idea to enrol with Tend. This way we can offer continued care and renew your prescriptions.

Benefits of enrolling: 
- More affordable appointments for adults and youths
- Discounts for Community Service Card holders
- FREE appointments for children under 14
- Order repeat prescriptions in under 30 seconds in the app
- See all your notes and test results in the app
‍
Enrolling is free only takes 5 minutes via the app and we take care of all the paperwork for you!  You can only enrol if we have a clinic near your residential address.

To get started all you need is a smartphone, NZ phone number, email address, debit/credit card and passport/driver’s license/other ID to verify your identity.

What are Tend's opening hours?
Online hours
24 hours, 7 days a week - even on public holidays

Clinic hours
Our clinics have different opening hours. Visit the clinics page to see their hours.
Need help? Go to support