COVID-19

Your guide to navigating your health during the COVID-19 response.

What is COVID-19?

COVID-19 is caused by a coronavirus named SARS-CoV-2 that can affect your lungs, airways and other organs.

Common symptoms

Common symptoms of COVID-19 are like those found with illnesses such as a cold or influenza. You may have one or more of the following:

  • new or worsening cough

  • sneezing and runny nose

  • fever

  • temporary loss of smell or altered sense of taste

  • sore throat

  • shortness of breath

Less common symptoms may include headache or diarrhoea too.

Need an appointment during COVID-19 alert levels?

Tend is open 7 days for online appointments, and clinic appointments by arrangement. Anyone who lives in Auckland can book an online appointment, you don't have to switch your GP to use Tend - visit us casually or enrol.

  1. You can book an appointment using the app, choosing either online or in our Kingsland or Symonds Street medical centre. If you don't have the app you can download the app here.

  2. If you wish to be seen in our clinic, our care team will be in touch once you’re booked to ensure we provide the right care for your needs.

The process for visiting a Tend clinic during alert levels.

Need a COVID-19 test?

If you have COVID-19 symptoms, or have been identified as a Close Contact of someone with COVID-19, use the app to book an appointment to get a FREE COVID-19 test at one of our Tend clinics! Alternatively, find a testing service near you.  

I’ve tested positive for COVID-19

We are here to help our enrolled patients manage their COVID-19 and other health conditions too. Please reach out via the Tend app or call us on 0800 (HEY TEND) 439 8363 for support.

If you have tested positive, the Auckland Regional Public Health Service will be in contact with you to discuss your care.

Need the COVID-19 vaccination?

Get two doses of the Pfizer vaccine to protect yourself, your whānau and our community against COVID-19.

Everyone in Aotearoa aged 12 years and over can book their vaccination no matter what your visa or citizenship status is. Book an in-clinic appointment at Tend for your FREE COVID-19 vaccination.

Common questions about the COVID-19 vaccine.

Need to travel outside of New Zealand?

For international travellers, you must typically return a negative pre-departure test result within 72 hours of your flight time. Please check directly with your airline, as these timings may differentiate.

Booking a PCR Test at Tend.

Need to travel within New Zealand?

Aucklanders will be able to leave the city with either a vaccine pass or a negative COVID-19 test from 15 December 2020 to 17 January 2022.