Covid-19

Providing you with safe access to medical care as NZ navigates its Covid-19 response is paramount to us as a primary healthcare provider.

Need to see a doctor in Level 4?


Great news, we’re open 7 days and would love to provide you with the medical care you need! You can book an appointment using the Tend app, selecting either an online or in person appointment.

If you wish to be seen at our Kingsland clinic, we’ll be in touch once you’ve booked to ensure we can provide you with the most appropriate care for your needs.

Tend is available for anyone who lives in Auckland and you don’t need to switch your GP to use our service. We are here to provide care at a time that suits you, in a way that suits you. We welcome new patient enrolments if you would like to choose Tend as your primary healthcare provider.

Online appointments are available 7am - 9pm weekdays, 8.30am - 4:30pm weekends.

The Tend Kingsland Medical Centre is open 7am - 5pm weekdays.

Download the Tend app here to book an appointment or ask us a question.

Need a COVID-19 test?

If you have COVID-19 symptoms, or think you have been exposed to the virus, you should get a COVID-19 test from your nearest COVID-19 Community Testing Centre.

Unsure if you need a COVID-19 test? Call Healthline on 0800 358 5453.

Booking a Tend doctor's appointment

  1. You can book an appointment using the app, choosing either online or in our Kingsland medical centre. 

  2. If you wish to be seen in our clinic, our care team will be in touch once you’re booked to ensure we provide the right care for your needs.

Visiting the Tend Medical Centre

  1. Patients that have been assessed by the care team as needing in person medical care will be seen in our Kingsland clinic.

  2. Unplanned walk-ins are managed case-by-case to manage risks of unwell patients being turned away or remaining at home.

  3. Prior to a clinic appointment, you will be contacted by one of our nurses who will run through some screening questions. All patients will be asked to remain in their vehicle or on foot in our car park and the nurses / doctor will come out to you. 

  4. At the clinic, signage outside the building also asks screening questions if you have any flu-like symptoms or had contact with COVID-19 cases. If you have then please wait outside and call us on 09 300 5076 so we can bring you into our clinic safely.

  5. Patients are encouraged to visit the clinic by themselves unless the presence of a support person is important to whānau and risks are explained, e.g. parent and child, elderly couple.

  6. In-person appointments are staggered where possible to reduce patient numbers in the clinic.

  7. A hand sanitiser station is located in the waiting area, as well as access to masks. You will be asked to wear a mask the whole time you are in the clinic.

  8. Remember to sign in on the COVID Tracer app which is available at both entrances.

  9. Two-metre physical distancing is required in waiting areas.