Tend Registered Nurse

The Registered Nurse (RN) plays an integral role in the care team model at Tend. The RN will be responsible for working to the top of his/her scope of practice and autonomously assessing and providing patient-centred, culturally safe and holistic care to both enrolled and casual patients. RN’s will work in partnership with and alongside our wider care team, including with Nurse Practitioners and General Practitioners. 

Key day-to-day responsibilities will include providing primary care nursing assessment, developing care plans and providing nursing interventions via both in-person and telehealth appointments. RN’s are expected to provide episodic care to patients with acute needs, run health promotion and prevention programmes and take responsibility for recognising patients with more complex health needs; providing these patients with the continuous long term support that they may require.

Position: Registered Nurse
Reports to: Head of Clinical Care Team

Key responsibilities:

Patient care
Championing our care model to provide a patient experience that builds trust and confidence and leads New Zealanders towards becoming the healthiest people they can be.

  • Assesses presenting patients and forms safe, effective, evidence-based management plans in liaison with the care team (Nurse Practitioners and General Practitioners). 

  • Effectively triages and safely manages emergency situations, in both the telehealth and in-person environments.

  • Carries out appropriate clinical interventions based on the patients presentation.

  • Provides routine primary nursing care such as but not limited to, family planning services and immunisation services.

  • Ensures all documented information is accurate, appropriate and in line with training provided. 

  • Displays effective interpersonal skills and professionalism in the face to face as well as digital environment.

  • Practices in a culturally safe manner and in accordance with the principles of the Treaty of Waitangi. 

  • Communicates clearly and effectively with the patient and the healthcare team. 

Patient care effectiveness:
Providing proactive care for patients with more complex needs.

  • Provide follow-up care to patients, including following up test results and referrals. 

  • Provide long term condition (LTC) management to patients with ongoing and/or complex health needs. 

  • Coordinates care for patients with complex health needs, working with the patient, Tend and external health providers. 

  • Provides health education and advice to improve health and prevent disease.

Proactive Care
Providing proactive care for patients with more complex needs.

  • Carry out health screening and promotion activities (as examples, cervical screening, smoking cessation support and cardiovascular disease risk assessment and advice). 

  • Uses recall and reminder systems to provide proactive care to our enrolled patient population. 

  • Provides health education and advice to improve health and prevent disease.

How we utilise our knowledge and resources to improve patient outcomes for the future.

  • Identifies care gaps, patients overdue periodic and preventive care services and patients who have not achieved best practice clinical measures. 

  • Provides access to and champions preventative health programs, including the review of their effectiveness.

  • Maintain adequate levels of stock in all clinical rooms.

Understanding the true cost of conducting our business.

  • Effectively manages appointment times. 

  • Ensures all patient services undertaken are charged accordingly.

  • When claiming subsidies from any funding agency, all compliance clauses must be adhered to.

Quality and Training
Consistently providing best practice quality of care.

  • Makes an active contribution to the team environment, through sharing knowledge and collaborating with others to build a high performing team.

  • Continuing professional development meets the standards required by the Nursing Council of New Zealand. 

  • Attends and contributes to regular peer review meetings. 

  • Total confidentiality and privacy of patients is maintained in line with the Privacy Act and Health Information Privacy Code.

Health, Safety and Wellbeing
Mitigating the risk for Tend, our people and patients through the promotion of injury prevention and management of dangerous equipment.

  • Complies with established health and safety policies with regard to handling of instruments, infection control, storage of drugs and disposal of sharps and other potentially dangerous equipment and substances. Comply with current NZ legislation.

Qualifications, skills and experience

You'll require:

  • Registration with the Nursing Council of New Zealand.


  • Must have worked as a Registered Nurse for at least 2 years in a general practice or community role. 

  • Strong interpersonal, communication, analytical, and organisational skills.

  • Excellent judgment, diplomacy, discretion and initiative. 

  • Ability to work under pressure, exhibiting strong problem-solving skills.

  • Experience in medication preparation and administration, including IM injections and cannulation and administering IV infusions.

Skills and knowledge:

  • Autonomously able to assess presenting patients and form differential diagnoses and management plans.

  • Able to confidently provide health education in a patient-centred manner. 

  • Confident in providing relevant primary nursing care and interventions. 

  • Ability to work effectively in a care team with General Practitioners and Nurse Practitioners to provide the best patient experience and continuity of care. 

  • Comprehensive knowledge of legislative and regulatory requirements. 

  • Strong technical ability and ability to form professional relationships with patients in the digital environment. 

  • Ability to work in a culturally safe way with patients and whanau

Interested? Complete this Expression of Interest and we'll be in touch!