How Tend works
How to get started
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Book an appointment with a doctor that’s right for you
Clinics in Auckland, Tauranga, Christchurch & Ashburton
Online & clinic appointments
Order repeat prescriptions
Check test results
Plus all casual patient benefits
In-clinic appointments at select clinics
Online doctors 24/7
Free online mental health
Request a medical certificate
View your consult notes
Receive a new prescription
Clinicians for every need
Our GPs & nurses bring a diverse range of experience to Tend and are committed to understanding your individual needs.
A dedicated and friendly team
A wide range of expertise and medical services
Many of our clinicians are multilingual
Diverse, inclusive and welcoming
Take control of your healthcare and start feeling your best
Your healthcare is in your hands. From the app or web, you can see a doctor online 24/7, message your care team and see your appointment notes.
See your consult notes and care plan
Keep track of your test results in the app
Enrol and order repeat prescriptions in under 30-seconds
Get same-day medical certificates
See a doctor online 24/7 with Online Now
Tend is redefining the standard of primary care
Online or in-clinic appointment options
Over 52 medical services to suit your healthcare needs
Free mental health consultations
Online doctors
available 24/7
Frequently asked questions
See a clinician online now (24/7)
Book a video consultation with the next available clinician.
- Available anytime, 24/7
- No enrolment required
- Book via the Tend app or website
Book a scheduled appointment
Choose a time, date and location that works for you. Enrolled patients get access to more appointment times.
- Online or in-clinic appointments
- Book via the Tend app
Book a medical service
For things like vaccinations or routine health checks.
- Select a service and choose a time that works for you
- Book via the Tend app
Other ways to book
You can contact your local Tend clinic directly.
Enrolled patients enjoy cheaper fees and access to funded medical services. There are also discounts available for children, youth and those with Community Services Cards (CSC).
Our mental health service is free for everyone (casual and enrolled) over 16 years.
See here for a list of enrolled and casual patient fees.
If you have long-term health conditions or need regular prescriptions, enrolling can make things simpler. We can help manage your care and renew prescriptions when appropriate.
Benefits of enrolling:
- Lower fees for adults and youths
- Discounts for Community Service Card holders
- FREE appointments for children under 14
- Order repeat prescriptions in under 30-seconds in the app
- See all your notes and test results in the app
Enrolling is free only takes 5 minutes via the app and we take care of all the paperwork for you! You can only enrol if we have a clinic near your residential address.
To get started, you’ll need a smartphone, a New Zealand phone number, email address, and a debit or credit card. You’ll also need ID (such as a passport or driver’s licence) to verify your identity.
24 hours, 7 days a week - even on public holidays
Clinic hours
Our clinics have different opening hours. Visit the clinics page to see individual clinic opening hours.