Injury and ACC

If you’ve injured yourself or had an accident we're here for you. We'll support your recovery while you get better.
Book an appointment

How to get accident and injury care

Mobile app

No enrolment needed: Use the Tend app to book an online or in-clinic appointment with a doctor. During the appointment we will assess if you're eligible for ACC cover.

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Call us

No enrolment needed:  Call your local Tend clinic to book an in-clinic doctor’s appointment. During the appointment we will assess if you're eligible for ACC cover.

Walk-in

No enrolment needed, limited locations: Walk-in to our Tend Constellation Drive clinic. No appointment needed.

Open 7 days, 8am–6:30pm.

Enrolled patients
Casual patients
Dame Valerie Adams chatting to Dr Eileen
If you’ve injured yourself, we can provide an assessment and treatment at our clinic, and will develop a care plan to support your recovery.  If your claim is approved by ACC, we’ll work with them to make sure they contribute to the cost of your doctor visits and treatments are covered.

Will I be covered by ACC?

To be eligible for ACC, your injury must be caused by an accident.  Not all injuries are covered, for example, illness or contagious disease, stress and emotional issues (unless caused by your work), or conditions that occur over time, or by ageing.  

To find out if you’re eligible for ACC, book an online or in-person appointment and we’ll talk you through the steps involved, and we'll be able to give you an idea of whether you’re covered, based on ACC guidelines.

If your condition requires specialist consultation or treatment, we can refer you to a medically trained and registered healthcare professional to give you the specialist care you need to get better.

Generally, specialists require that you see a doctor first, so they can refer you. We can get the process started with an online or in-person appointment, whichever suits you best.

Book an appointment
via the Tend app

Safe & secure
No enrolment required
NZ-registered doctors
Enter your mobile number and we’ll send you a link to download the Tend app.
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Still have questions?

Go to our support centre for more info or contact us:
PHONE
Auckland: 09 300 5076
Tauranga:
07 579 0144
Christchurch: 03 389 2550
7:30am - 5:30pm, Monday to Friday

Medical certificates

Get a same-day sick note or see a doctor for a WINZ medical certificate.

Referrals

We can connect you with medical specialists, labs and X-rays.

Sutures, suction and wound

Wound dressings and minor surgical procedures.