Fees for enrolled and casual patients
Tend welcomes both enrolled and casual patients. If you choose to make Tend your primary care provider, you'll enjoy the benefits of lower prices, but many of our other services are available to everyone.
Pricing effective from 1 July 2022
Casual patient fees
Online and in-clinic appointments
You’re welcome to see us on a casual basis, open to NZ and non-NZ residents. As a casual patient you'll usually be charged a higher fee as you're not enrolled and therefore not funded. .
Casual rates for all patients
General medical consult
(15 mins)
$75
Doctor, Nurse
General medical consult
(30 mins)
$145
Doctor, Nurse
ACC Consult
$45
Fees for patients enrolled at Tend Kingsland
If you’re enrolled with us, you’re welcome to visit any of our clinics. Your fees will be based on the location of your enrolment (usually the closest Tend clinic to your residing address). You can check what your enrolment location is in the Tend app under 'Account'.
Online and in-clinic appointments
Child (under 14)
All consultations
Free
Doctor, Nurse or ACC
Repeat prescription
Free
Adult (14+)
CSC holders*
What does enrolling mean?
An enrolled patient is someone who has chosen Tend as their primary care provider. As an enrolled patient, you healthcare is subsidised by the New Zealand Government, so your appointments are cheaper. You can only be enrolled with one GP practice at a time. It's free to enroll.
* What is a CSC/Community Services Card?
This card can help with the costs of your healthcare. You must be enrolled with a GP to access Community Service Card holder pricing. Learn more about how to get a Community Services Card, and if you are eligible.
What is a 30 minute appointment?
For both casual or enrolled patients - if you have several conditions to discuss with your doctor and require more time, we recommend you contact our Customer Experience Team and book a 30 minute appointment.
Additional charges for all patients
Service
Pre-travel PCR swab
$199
Pre-travel PCR swab (China)
$299
Pre-travel supervised RAT
$79
Driver's license medical (DL9)
$120
Driver's medical
$120
WellHealth review
$150
From $95
* Plus consultation fee.
** May be eligible for funding. Am I eligible?
^ Available from 1 April 2023. Eligibility criteria for funding
Extra Tend Benefits
No extra charge for after hours/urgent service
We're open late nights and weekends. There's no extra surcharge for this service for casual or enrolled patients.
Free in-clinic referrals
If you have an online consultation and your doctor feels it is necessary to refer you to a Tend clinic for a physical examination, you will not be charged for the in-clinic appointment.
No additional fees when you enrol
If you decide to enrol with us, your first appointment may take a little longer (up to 30-minutes) so your care team can really get to know you. However you will only be charged for a 15-minute appointment.
Free messaging within the app
If you need to message our care team post your consultation, you can quickly do so through the app, at no extra charge.